RETURNS AND CANCELLATION POLICY

SEND PACKAGES ONLY THROUGH BRING OR GLS! We cannot accept packages from other carriers.

CALMÈ CLUB offers a 14-day return policy, effective from the day you receive your goods.

If you regret your purchase, CALMÈ must be notified no later than 7 days after the day you received your goods. Address and further information are provided below. If you wish for a different size or item, we recommend purchasing a new one via our webshop immediately to ensure prompt delivery.

Condition of the Item

You are obligated to return the item in acceptable condition and quantity as received. You are liable for any depreciation in the item's value upon return. If the item is handled differently than necessary to determine its properties, functionality, and/or fit, the item is considered used.

Tags must not be removed from clothing, and shoes must not show visible signs of wear or odors. If these conditions are not met, you will not receive a refund, depending on the item's condition and its resale value.

You are responsible for ensuring that the item is securely packaged for the return. Items and original packaging must not be damaged during shipment.

We only accept packages sent directly to the address.

If you received a free gift with your order and wish to return the products, the free gift must also be returned in unused condition. This means the gift must be in the same condition as when received, and any packaging must be intact. Ensure you include both the purchased items and the free gift when sending the return shipment so the return can be processed correctly in accordance with our return and refund policy.

SEND PACKAGES ONLY THROUGH BRING OR GLS! We cannot accept packages from other carriers.

Return Fee

Returning an item costs 49 DKK, which will be deducted from your order amount.

Return Items to:

Name: NÜ Denmark (CALMÈ CLUB)
Postal Code: 8960
Address: Neptunvej 18
City: Randers SØ

Email: support@calmeclub.com

Link to Return Label: Return label

We only accept packages sent directly to the address.